When you install and launch Exploratory Desktop on a Mac for the first time, the process starts with the installation of Git.
At this time, a dialog box saying “Could not find the location where Git is installed.” may be displayed.
This issue has been confirmed to occur especially on Macs equipped with Apple Silicon (such as M1/M2).
Troubleshooting Steps
If you encounter this error, first click the Cancel button to close Exploratory.
After that, open the Terminal on your Mac. (You can access Terminal from the “Utilities” folder inside the “Applications” folder.)
Once Terminal is open, type git --version and press the Enter key.
If you see an error message like the one below as a result of running the command, proceed to the next step.
xcrun: error: unable to exec /usr/local/bin/git (Bad CPU type in executable)
If this message is displayed, type xcode-select --install in the Terminal and press the Enter key.
This will install the Xcode Command Line Tools and enable Git compatible with Apple Silicon.
If you are prompted for your password at this point, enter your password and press the Enter key.
Please note that by design, Terminal does not display any characters when you type your password.
Once the Xcode installation is complete, please restart Exploratory and check if the Exploratory installation completes successfully.