Problem
When you try to publish a project to the Exploratory Server, it fails with the following zip error.
Error code: 15
Error: Command failed: zip -q -r "C:\Users\12345\AppData\Local\Temp\IWl7wiZ6\project.zip" _archived_project index.json -i@zip_include.txt -x@zip_exclude.txt && rmdir /S /Q _archived_project
Root Cause
This happens when the Windows user does not have write permissions on their own AppData\Local\Temp
folder.
-
Group Policy Restrictions
- IT administrators may have applied group policies that restrict access to
C:\Users\<username>\AppData\Local\Temp
. - This is common in corporate or managed environments.
- IT administrators may have applied group policies that restrict access to
-
Antivirus or Security Software
- Some security software may block modifications to the Temp folder, especially for executables or scripts.
-
Corrupted User Profile or ACL Issues
- If the user’s profile was copied or restored incorrectly, the folder permissions (Access Control List - ACL) might be broken.
-
Running as a Different User
- If your app is running under another user account (e.g., a service account), it might not have permission.
How to Check and Fix Permissions:
Check Current Permissions
- Open Command Prompt (cmd.exe) as Administrator.
- Run:
icacls C:\Users\121274\AppData\Local\Temp
- Look for
121274:(OI)(CI)(F)
, which means full control. - If the output lacks
(F)
for your user, permissions are incorrect.
- Look for
Fix Permissions
-
Run:
icacls C:\Users\121274\AppData\Local\Temp /grant 121274:(OI)(CI)F
- This grants Full Control recursively.
-
Alternative via GUI:
- Right-click
C:\Users\121274\AppData\Local\Temp
→ Properties → Security. - Ensure your user has “Full Control”.
- If not, click Edit, select your user, and check Full Control.
- Right-click
Workarounds:
If you cannot change permissions, consider:
- Running the app with Administrator privilege.
- Contact IT if this is a corporate-managed PC.