Getting "error code 3" when viewing chart that has chart level filter

If you get an error dialog with “error code 3” when you viewing a chart with chart level filters, please read on.

This is a known issue that will be addressed in the next patch (version 5.3.2). As a workaround, please try below

  1. Delete chart filters assigned to the Chart
  2. Re-create chart filters to the Chart

This issue is fixed with the latest version (5.3.2) and you can download it from