Exporting chart data or image fails with an 'Exporting chart failed' error

If you encountered the error message “Exporting chart failed” while attempting to export chart data or an image, try the following steps:

  • Verify Folder Permissions: Ensure you have the necessary permissions to access and write to the target folder.
  • Avoid Overwriting Files: Instead of overwriting an existing file, try exporting to a new file with a different name.

If it doesn’t resolve the problem, contact Exploratory Support.