Error when exporting a project in Windows

Issues
#1

Hi,

When trying to export an Exploratory project in Windows, I get the following error:

Exploratory_project_export_error.PNG1557×484 49.1 KB

This error is not generated on a Mac.

Thanks!
Gustavo.

#2

Hi Gustavo, I just tried the same on my env but could not reproduce it.
What is the version of your Exploratory and Windows?
Also can you send me log file to me at hideaki@exploratory.io ?

#3

Log files should be accessible from here.

image.png1374×754 165 KB

#4

Thanks for your prompt response Hideaki! Here are the specs:

Exploratory: Version 3.5.0.2_WIN
Windows: MS Windows 10 Pro, Version 10.0.15063 Build 15063, x64-based PC.

I sent you the log file to your e-mail as requested as well.

Thanks!
Gustavo.

#5

Thank you for the log file! We are planning to release fix for this issue in the next release, which we are planning this week.