Error Occurs When Deleting a Chart: "Cannot read properties of null (reading 'getOption')"

When deleting a chart, the error message “Cannot read properties of null (reading ‘getOption’)” may appear.

Solution

  1. Create a new chart and try deleting it

    • Check if the same error occurs.
  2. Restart your desktop

    • Try restarting Exploratory and your system to see if the issue is resolved.
  3. Contact Support

    • If the issue persists after following the above steps, please contact Exploratory’s support team at support@exploratory.io.